Self-service actionable insights for refrigeration, lighting, and HVAC sites guarantee equipment uptime.
Case Summary
The client, a US-based manufacturer of display equipment and refrigeration systems, wanted to make its operations across retail stores more energy-efficient, especially for refrigerated goods. SLK co-innovated with the customer to build a self-service SaaS-based solution to drive energy and cost savings. This helped the customer with higher efficiency through self-service multi-site control and remote troubleshooting capability, saving 200+ person-hours per store.
The Challenge
The client wanted to efficiently monitor the temperature of frozen and refrigerated cases to reduce equipment downtime. They also wanted to control this business-critical operation remotely to save cost and person-hours. To achieve these goals, the client needed greater visibility of operations across their dispersed network of retail stores. For this, the client sought a partner who could build a tailored technology solution to create a centralized enterprise-wide operational framework.
The Solution
The SLK team provided the client with an innovative and cost-effective digital solution. We implemented a SaaS-based solution with convenient and analyzable features to improve efficiency. This provided client with multi-site control, quick and accurate problem diagnosis, secure user access, and detailed data capture on user activity, alarm history, and temperature logs. Key components of our SaaS-based solution are:
- Automated recording of critical data in a consistent manner across stores
- Centralized visibility and multi-site access for early problem identification
- Secure access to authorized users for remote troubleshooting to minimize equipment downtime
- Standardized enterprise schedules and broadcast setpoints for simultaneous application of scheduled changes at all stores
Business Impact
99.9%
Equipment uptime
200+
Man-hours saved per store
<5 Min
For data capture on all devices
SLK’s Efforts Showed Quick Results:
Automation of services led to improved efficiency and green operations. Reduction in manual data recording created more time for value-based work, and simultaneous deployment of scheduled changes allowed for adequate preparation time for the customer. In addition, the central access created a space for greater collaboration between the various teams, and remote troubleshooting enabled a reduction in equipment downtime. All of these led to greater employee satisfaction and better outcomes for the customer.
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