Privacy Policy

Last Updated: 06/11/2024

SLK Software (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website [ https://slksoftware.com/] (the “website”) or engage with our software services. Please read this policy carefully to understand our practices.

a. Information You Provide to Us

• Contact Information: Name, email address, phone number, and other personal details provided when you interact with us through our website (e.g., when filling out forms, requesting demos, or contacting us).

b. Automatically Collected Information
When you visit our website, we may collect information automatically, such as:

• Log Data: Your IP address, browser type, device information, and website usage statistics.
• Cookies: We use cookies and similar technologies to enhance your experience on our website, gather analytics, and personalize content. 

We use the information we collect for the following purposes:

• Communication: To respond to inquiries, provide technical support, or share important updates about our products.
• Marketing: To send newsletters, promotions, and other communications about our products and services (with your consent, where required).
• Improvement and Development: To analyze website traffic, user behavior, and software usage for improving our offerings.
• Compliance: To comply with legal obligations and protect our rights, property, and safety.

We do not sell or rent your personal information. We may share your data under the following circumstances:

• Service Providers: With third-party service providers who perform functions on our behalf (e.g., hosting services, email delivery).
• Legal and Regulatory Requirements: When necessary to comply with applicable laws, legal and regulatory processes, or protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

We are ISO 27001:2022 certified and hold SOC II Type 2 report. The company undergoes multiple internal and external audits on its information security management system. The standards, controls, and operating procedures followed by SLK Software are benchmarked to protect personal information, ensuring the confidentiality, integrity, and availability of data.

We adhere to industry-standard technology and security practices to safeguard personal information from loss, misuse, alteration, or destruction. We enforce strict security policies and restrict access to sensitive data to authorized personnel who are committed to maintaining its confidentiality and integrity.

Despite our rigorous security measures, we recognize that personal information could still be exposed due to unlawful access, regulatory demands, or interception of communications. We are not liable for errors in data transmission, unauthorized access, or misuse by third parties.

You may have certain rights regarding your personal data, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to correct inaccuracies in your personal data.
• Deletion: The right to request the deletion of your personal data under certain conditions.
• Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in the communication.

To exercise these rights, contact us at [email protected]  

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

If you access our website from outside India, please note that your information may be transferred to, stored, and processed in India or other jurisdictions where we operate. We will take appropriate steps to ensure your data is protected in accordance with applicable data protection laws.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to remove the data.

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of the policy. We encourage you to review this page periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: [email protected]

To contact the Grievance Officer (IT-SDPI Rules 2011), write to GM – Legal | EMail: [email protected] | (+91-80-4050 1721)