Participant Onboarding
Transform Insurance Participant Onboarding with AI-Driven Automation
The participant onboarding process in the insurance industry is often hampered by
manual data processing, leading to delays, errors, and increased operational costs. SLK’s
AI-powered Participant Onboarding solution leverages advanced AI to automate data
extraction, eligibility validation, and seamless communication with sponsors. This ensures
faster processing, higher accuracy, and improved customer satisfaction.
Key Features
Use of OCR and AI for data extraction
Validation of participant eligibility by application of rules
Integration of validated data into admin systems
Detection and resolution of Not In Good Order (NIGO) documents
Auto-processing of enrollment, consent and authorization, and employment verification forms.
Speed up participant onboarding with AI.
Automate data processing, ensure accuracy,
and cut operational costs.
Automate Onboarding for Faster, Error-Free Insurance Processes
Data Extraction
Use OCR and AI to extract data from eligibility files, employee census, dependents, benefit selections, bank and tax information, and supporting documents.
Eligibility Validation
Apply rules to validate participant eligibility, including employee additions, attributions, and nominations/selection changes.
NIGO Detection & Resolution
Detect Not In Good Order (NIGO) documents and communicate with sponsors to resolve issues.
Seamless Data Integration
Integrate validated data into admin systems for smooth updates to policy databases.
Form Auto-Processing
Automate processing of enrollment, consent and authorization, and employment verification forms.
The SLK Advantage
Deep Industry Expertise
Extensive experience in insurance onboarding processes and challenges.
Advanced AI Solutions
Utilizes cutting-edge AI for optimal automation and efficiency.
Customizable Approach
Tailored solutions to meet your specific business needs and goals.
Seamless Integration
Smooth integration with existing systems, maximizing efficiency.
Continuous Support & Optimization
Ongoing support to ensure your operations remain efficient and up-to-date.
High-Volume Processing
Efficiently manage large volumes of onboarding requests.
Compliance, Privacy, and Security (CPP)
Maintain high standards of CPP throughout the onboarding process.
